Welcome to Jackery Support Center - Jackery EU

Service Policy

Warranty

Shipping

Return & Refund

Payment

Self-Service Application

Tracking My Order

VIEW NOW

Extend Your Warranty

VIEW NOW

Return & Refund

VIEW NOW

Shopping Guide

Help to Choose

Click to view the help guide with product selection

How to Buy

Click to view the help guide with Purchase Steps on Jackery's official website

User Guide

User Guide Video

User Manuals

Product Maintenance

Product FAQs

JACKERY FAQ

FAQ

Product Related

Order Related

Shipping Related

Warranty

CONTACT US

Email
hello.eu@jackery.com
24/7 Support
Tel & SMS
Customer Service (German): +49 157 3599 7170
Customer Service (German): +49 157 3599 7170
Mo.-So., 9:00-18:00 (UTC+2)
Customer Service (English): +44 808 164 2377
Mon-Sun 8:00-17:00 (UTC+1)

Get My Gift

I agree to Jackery's Terms of Service and Privacy policy.

Explore Further with Jackery Solar

Product name

Copy Code: copy success!

For orders over No minimum purchase required

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.More >

For orders over No minimum purchase required

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

No minimum purchase required

Applies to all products

Can be sent to others as a gift More >

Valid time:

Only usable on site

No minimum purchase required

Applies to all products

Can be sent to others as a gift

Check for details via email

Steps to get your gift:

Activate now ＞ Fill in the login page ＞ Submit or log in (verify account)

Submit

I agree to Jackery's Terms of Service and Privacy policy.

Product namext name

Copy Code: copy success!

For orders over No minimum purchase required

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc. More >

For orders over No minimum purchase required

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

Cannot be combined or stacked with any other offers including sales, coupons etc.

Check for details via email.

Paste the code and the corresponding email address at checkout to claim it

Valid time:

Only usable on site

No minimum purchase required

Applies to all products

Can be sent to others as a gift More >

Valid time:

Only usable on site

No minimum purchase required

Applies to all products

Can be sent to others as a gift

Check for details via email