Legal Notice

Jackery Technology GmbH
Adlerstraße 72
40211 Düsseldorf
Germany

Registered Office: Düsseldorf
Company Registration Number: HRB 102623
Managing Director: Wen, Meichan
VAT Identification Number: DE353017146

WEEE Registration Number: DE 42224372
For information regarding compliance with EU targets for the recycling and collection of electrical and electronic equipment, please refer to:
Electrical and Electronic Equipment | BMU

Note:
Devices sent to this address for repair or return will not be processed and will be returned to the sender.
For service requests (such as repairs, returns, or complaints), please contact our customer service via:
https://support.jackery.com/returnscenter
or send an email directly to: hello.eu@jackery.com

Data Protection
You can find detailed information about the protection of your privacy in our Privacy Policy.

Dispute Resolution
Jackery is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Central Contact Point for Users of Digital Services (DSA) & General Product Safety Regulation (GPSR)
For inquiries from authorities or the European Commission, please use the following contact address: hello.eu@jackery.com

Contact
For questions regarding orders, technical support, or customer service:
hello.eu@jackery.com