Electronic Withdrawal Function
To use the electronic withdrawal function for distance contracts, you must provide us with the following information and then click on the "Withdraw from contract here" button. You will then be taken to an overview page where you can check the data you have entered and where you can confirm your withdrawal.

I agree to Jackery's Terms of Service and Privacy Policy
Withdraw from contract here
Email:
hello.eu@jackery.com
Telephone:
English: +44 808 164 2377 (UK)
Hours: Mon-Friday, 9:00-17:00 (UTC+1)

German: +49 800 028 0208
Hours: Mon-Friday, 9:00-17:00 (UTC+2)
Marketing & PR Cooperation:
marketing.eu@jackery.com
Distributors:
sales.eu@jackery.com
Address:
Jackery Technology GmbH, Bahnstraße9, 40212 Düsseldorf, Germany

Please confirm your withdrawal

Please check the information below that you have entered using the electronic withdrawal function. To confirm your right of withdrawal, click on the "Confirm withdrawal" button.

First and last name

Please provide the electronic means of communication (e.g., email address) to which we should send you the acknowledgement of receipt of the withdrawal.

Details identifying the contract (e.g., order number)

If you have ordered several products and have used the electronic withdrawal function to specify which products you wish to return (partial withdrawal), these are listed below:

Confirm withdrawal