General Terms & Conditions

1.Campaign Duration: April 9 – April 22, 2025 (CET).

2.Customer Support: If you have any questions regarding the campaign, please contact our customer service at hello.eu@jackery.com.

3.Extended Warranty: All Jackery products come with a warranty of up to 5 years.

4.Lifetime Support: We're here for you—whether you have questions, need technical assistance, or troubleshooting help, our dedicated support team is available for as long as you own the product.

5.30-Day Price Match Guarantee: This applies only to purchases made on the EU Official Website. If you find the same product offered at a lower price on the EU Official Website within 30 days of your purchase, we will match the price.

6.Fast Delivery: Enjoy express delivery within 3–5 business days to the following EU countries: BE, NL, LU, DK, PT, HU, SK, IE, SE, BG, LV, SI, EE, GR, ES.

7.Convenient Installment Plans: Flexible payment options are available through Klarna.

8.Legal Compliance: Participants must comply with all applicable laws and regulations.

9.Important Note: Please be aware that gifts provided as part of this campaign are not covered by warranty.